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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return the item in its original condition and packaging within 30 days of delivery.
1
Initiate Request
Log into your SVS account and navigate to 'Order History' to request a Return Merchandise Authorization (RMA) number.
2
Pack the Item
Securely pack the device in its original box, including all cables, manuals, and accessories that were originally included.
3
Attach Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Receive Refund
Once our technicians inspect the returned unit, your refund will be processed to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing