Frequently Asked Questions
Find answers to common questions about SVS electronics
Do your products come with a manufacturer warranty?
Yes, all electronic devices sold by SVS include a standard 12-month manufacturer warranty covering defects in materials and workmanship.
Are the electronics sold on SVS brand new?
Absolutely. We only sell factory-sealed, brand-new products sourced directly from authorized distributors.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to the carrier's website.
Do you offer technical support for setup?
Our technical team is available via email to assist with basic setup and troubleshooting for all hardware purchased through our store.
Are international power adapters included?
Products are shipped with regional power plugs. If an international version is required, please check the product specifications before purchasing.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the packaging and the damaged item to initiate a replacement.